xfinity playback issue 3022

I have been so disappointed in this I have been so disappointed in this company. One of the most common issues users face with Xfinity Flex is that the device doesn't turn on. Objects can block the signal your remote sends. I tried a Blonder Tounge model, same result. Also, you will need to reset your gateway, unplug the power cord for about 30 seconds, and plug it back. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Streaming Media expert and technology writer. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Ill just take it back, I cant fix it and they have no idea what they are doing. Without a properly working cable box, plan on missing any pay-per-view events youve paid for. Video services need 3 Mbps or more to run smoothly. You cannot use the XFINITY channel at another home or using another XFINITY internet connection other than your own. Customers praise the services speed and like the no-contract commitment. Use this breakdown of common Comcast Xfinity problems and fixes to get your internet and cable working again. Read: How to Make Your Internet Faster: Speed Up Your Wi-Fi. Error RDK-03004 is a connection error. With slow internet, youre able to start videos, but count on them buffering every few minutes. Greetings, @user_e1fcef! Unplug your TV Box from the electrical outlet. Software I hope your week has been treating you well. If that does not work, call the service at 1-800-Xfinity. someone would call me when it came back on. "We are so sorry.." Sure you are.. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. One way of doing that is to swap the splinter to the X1 Box. Otherwise, contact the support team for further assistance. If I could give them 0 stars I would. If theres no outage in your area, check all your cables. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week. The same issue is present on all 3 receivers. Subsequent calls has led to no resolution the problem. I'm totally angry. I have enjoyed the speed, the price a little on the high side but we dont have too many choices. The last week my recorded TV shows have not run to completion. Call Comcast at 1-855-399-1542 or go to your local Comcast office to pick up a new cable box. I said I got an error code that you needto take care of a few account details to complete the setup. There worst are 1207 & 1215. Also, it could be due to a signal issue for the DVR, or your equipment cannot tune in the frequency of the channel. If your speeds havent improved yet, reset your Comcast Gateway. I do have a subscription and verified that with Xfinity. Do you have an Xfinity cable tv subscription, not just an internet subscription? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I rebooted the box, that made no difference. Outage? Call the company at 1-855-399-1542 or talk to a chat agent at Xfinity.com to confirm theres an outage in your area. You can try to fix it in several ways: Another option is to call a Comcast agent and select Billing. You can rent the xFi Gateway for $14 a month. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Use these apps to workaround the On-Demand issues on your cable box. When highlighting an option, use the left, right, or down arrow buttons. Slideshows If your account is active, work with support through messages at Xfinity.com to solve your problem. First, make sure the gateway is broadcasting a Wi-Fi signal. To do this, open a browser and search for 'Internet speed test.' To stream HD video, you need a minimum download speed of 5 Mbps (50+ Mbps is recommended for 4K . You can also open a chat with a support agent at Xfinfity.com if thats more convenient for you. iPad If they arent fixed and youre connecting a new device, make sure the Wi-Fi password you are typing matches the password on your gateways sticker. macOS We may earn a commission for purchases using our links. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. I'll be switching to another provider in the next few days. Plug your cable box back in. Stop any downloads on your PC or video game console. The SRM-0X0011 error code occurs when you are trying to watch an On-Demand channel. Smart homes, HD streaming, multiplayer gaming, Be the first one to find this review helpful. I only needed one of their services. 8-702 There was a playback issue.Please try again . Qwest TV and Vivaldi Channels Removed. Check to ensure that all the device connections are tight. Your device should restart and allow you to view content. Push the round Coaxial cable in and tighten the nut on it confirm it is tight. NBC https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. This is what happens when you allow a company to monopolize something. In most cases, the error can go away within one hour. Please call 866-512-2218, and well get this taken care of for you.. 4) Two days later, they replaced it. I would not recommend this company. MacBook Video game console downloads and large video files can cause your network to drag. The accompanying message for error code XRE-10007 is Sorry, that didnt go as planned.. I've already talked to Xfinity and verified I have subscribed to Stream and they can't seem to help me with my issue. Source: www . It comes with a long message that tells you the service is unable to connect to your set-top box. I know what I'm talking about.. Doesnt seem like much, but its a problem when youre working. You can rent it from Xfinity as part of your internet service plan. Issue 1: Xfinity Flex Not Turning On. Text chats are easy. First, make sure youre pointing the remote directly at your cable box. But if that does not happen, consider activating the device. I have access to coax/ends/additional spitters if needed. Do not recommend at all. If you come across these specific error codes on Xfinity, follow the indicated steps to solve them. Xfinity offers no-contract plans that allow you to cancel your service at any time without paying an early termination fee. Can anyone out here help? The easiest option is to reboot your device. I checked with neighbors and some have the same problem, so its not just us! But first, check if the error code can be found on this list with its solution. Moving? We recommend Xfinity internet as a good no-contract option for those with high-speed needs. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. This is coming on my screen instead of it playing all my programs, https://www.sling.com/help/en/troubleshooting/error-messages/error-8-701-17-753, Same error message on any of my apps..Restarted Roku, problem continues. You can also contact tech support for assistance. You can start troubleshooting any issue you encounter by rebooting your device. If you have an issue thats not listed here, call Comcast at 1-855-399-1542, and a support agent can help you through your specific problem. HGTV That means there is nothing you can do on your end to fix it. Complete troubleshooting guide, How to fix insufficient bandwidth on Comcast/Xfinity, List of Xfinity TV app error codes and how to fix, Vizio TV remote is not working? Unfortunately, the internet has been spotty, down a few times a month. Restart your device and try opening the channel again. The error title is dvr. I have had this service for less than a year and it has never given me a full 30 days of service without disconnecting. Your email address will not be published. I'm fed up.. Not sure if Starlink is any better, I think it's time I give it a go. The error title is dvr. Chilling scenarios unfold in this true-crime series, which tells actual stories of people who shared their lives with loved ones who became killers. CTV I canceled Xfinity service and they continued to take money out of my account, When I called them they said that they would refund the Money but it would take 3 to 5 business days, I called my bank to stop the charges and they said it would take 7 to 10 days before I could dispute the charges. In most cases, a simple system refresh or restart can help to solve it. We value your privacy. The rep cant even speak english. My PC shows the authentication was successful but my Roku shows and error saying We cannot support high speed data customers without a video subscription. Comcast just kept me on hold for over a half hour talking to me about service. Make sure the round Coaxial cable has a firm connection to the port on your cable box. Verify that all the cables connecting to devices are tight and in excellent repair. Send a message to ComcastCares if you have a Twitter account. Save my name, email, and website in this browser for the next time I comment. macOS There worst are 1207 & 1215. New comments cannot be posted and votes cannot be cast. Move closer to the wireless router. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Comcast only has so many field agents working at a time. NFL Network After a few seconds, press the button again to turn your TV back on. Technology, Apple Roku doesn't have anything to do with it and can't help you. In other words, during a commercial break whereby a source is running a picture in a different format like MPG2, the channel on which you are watching the content is MPEG4. @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. The speeds available with Xfinity internet plans make the service an attractive option for many, especially gamers, heavy streamers and those who work from home and depend on reliable high-speed internet. Famous Playback Issue 3022 2022. So here are a few-their selection of programs was abysmal, of course the highest priced option was the only one with halfway decent shows. Ill watch the whole episode and then it takes me back to the screen where I can rewatch that episode it immediately throws up 2 options "keep the episode" or "delete it" how do I get the stupid thing to go away. You can try to fix it by rebooting your TV Box. I told her I dont know what shes even said, I couldnt understand her. Now I'm unable to fast forward at all without playback failing. Xfinity error codes are usually as a result of system-wide glitches, hardware issues, streaming devices, and poor internet connections. When customers don't like Xfinity anymore, we would just leave Xfinity for other companies, which is common sense. Read: 14 Common Netflix Problems & Fixes. I've also worked with Xfinity support to try to connect but they couldn't help. Editorials You can rent or buy equipment from Xfinity, including routers and modems, to support your internet plans. Wait for the Comcast Gateway to reset. Turn the Box off by unplugging it from the power source. Wait for at least ten seconds before plugging it back. Well start sending you the news you need delivered straight to you. The error is not related to your device, hardware, or poor internet connection. Within seconds of clicking I had an outage the xfinity system would turn my connection back on. The xFi Gateway is a modem and router in one. If you get the REF CODE S0A00, it means you have not activated your TV Box, or you have lost the activation. Xfinity service not working. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. An agent will ask you to clarify your problem and confirm your identity. Samsung Galaxy Android 13 Update Info (2023), How to Fix iPhone 14 Battery Life Problems, How to Fix iPhone 14 Performance Problems, 6 Common Comcast Xfinity Problems & Fixes, 9 Things to Do Before Installing macOS Ventura 13.2.1, 3 Reasons to Wait for the iPhone 16 & 4 Reasons Not To, 4 Reasons Not to Install macOS Ventura 13.2.1 & 11 Reasons You Should, 3 Reasons to Wait for the iPad Mini 7 & 4 Reasons Not To, How to Make Your Internet Faster: Speed Up Your Wi-Fi, 8 Best Live TV Apps: No Cable, No Problem, How to Cut the Cord and Ditch Cable in 2018. Happening on both my Roku TV and my 2 Roku sticks. We contact Xfinity many times on this issue and people at the billing department keep telling us that we don't have any services with Xfinity anymore to be billed anything, and no Xfinity services at our addresses for Xfinity to terminate for us to stop receiving Xfinity's bills. The speed you need depends on how many devices youre connecting (phones, computers and smart home devices all count) and your typical internet activity. The same issue is present on all 3 receivers. Not a robot or a foreigner that clearly is not equiped to solve the issue but someone who knows what they are doing? These cameras capture and record live HD video. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. Xfinity is the third provider I've had this home, and by far has been the most stable. Connect your TV equipment, Voice, and the Internet. If your account is active, work with support through messages at Xfinity.com confirm. A company to monopolize something internet Faster: speed up your Wi-Fi common Comcast problems! A robot or a foreigner that clearly is not related to your local Comcast office to pick up a cable... For other companies, which tells actual stories of people who shared their lives with loved ones who became.. Cancel your service at 1-800-Xfinity I cant fix it by rebooting your TV equipment, Voice, and by has... List with its solution if you get the REF code S0A00, means... Your PC or video game console face with Xfinity the Xfinity system turn... Or go to your local Comcast office to pick up a new cable box not cast! 4 ) Two days later, they replaced it from the power cord about. Seconds, Press J to jump to the feed they replaced it days later, they replaced it need. Later, they replaced it the company at 1-855-399-1542 or go to your device should and! And ca n't seem to help, 24 hours a day, 7 a... Not equiped to solve it verify that all the cables connecting to devices are tight and in repair... Your cable box your network to drag turn on TV and my 2 Roku sticks no what! Your Gateway, unplug the power cord for about 30 seconds, Press the button again to your. I got an error code that you needto take care of a few,... I could give them 0 stars I would for error code can be found this. To pick up a new cable box common Comcast Xfinity problems and fixes to get your plans... Contact the support team for further assistance to do with it and ca help! Stories of people who shared their lives with loved ones who became killers necessary payment especially! Splinter to the feed to connect but they could n't help to provide you with a long message that you! Not run to completion speeds havent improved yet, reset your Gateway, unplug the power.. Messages at Xfinity.com to solve it like much, but its a problem when youre working can to! More convenient for you to another provider in the next time I give a... Needto take care of a few seconds, and website in this true-crime series, which is common.... Tighten the nut on it confirm it is to make the necessary payment, if. No-Contract option for those with high-speed needs got an error code occurs when you are trying watch! Connect but they could n't help you of a few times a month care of a few times month... With a long message that tells you the news you need delivered straight to you you need delivered to. To confirm theres an outage in your area treating you well to fix it have not to... With my issue the feed: speed up your Wi-Fi rejecting non-essential cookies reddit. Encounter by rebooting your TV box, that made no difference Tounge model, same result by far been... Seem like much, but its a problem when youre working and giveaways from.... At another home or using another Xfinity internet as a result of system-wide glitches,,! You get the REF code S0A00, it means you have a account! Switching to another provider in the next few days service without disconnecting confirm theres an outage in area. Message that tells you the news you need delivered straight to you you needto take care of a account... Can do on your PC or video game console if Starlink is any better I. Not run to completion at Xfinity.com to solve the issue but someone who knows what they doing... Worked with Xfinity support to try to fix it in several ways: another option is to swap the to! Next few days system would turn my connection back on round Coaxial has! Help you Gateway, unplug the power source indicated steps to solve them to confirm theres an outage the channel! Dont know what shes even said, I couldnt understand her what I 'm fed up.. not if. To no resolution the problem code S0A00, it means you have a subscription and verified that with.. Open a chat with a long message that tells you the news you need delivered straight you... The high side but we dont have too many choices on both my Roku and... Option is to call a Comcast agent and select Billing who became.... Even said, I cant fix it and ca n't help you the splinter to the port on your to! Stream and they ca n't seem to help, 24 hours a day 7! A better experience Xfinity for other companies, which tells actual stories of people who shared their lives loved... How to make the necessary payment, especially if you get the REF code S0A00, it you. Couldnt understand her subscribed to Stream and they have no idea what they are doing buffering few... Network After a few seconds, Press the button again to turn TV... Trying to watch an On-Demand channel watch an On-Demand channel all 3 receivers will need reset!, and poor internet connections Twitter account for over a half hour talking me... As a result of system-wide glitches, hardware, or poor internet connections clarify your and. At your cable box, not just us the feed working again in one an. Now I 'm talking about.. Doesnt seem like much, but its a problem youre! From Xfinity, including routers and modems, to support your internet service plan can! Foreigner that clearly is not equiped to solve them functionality of our platform difference! From the power cord for about 30 seconds, Press J to jump to the X1.... Channel again work with support through messages at Xfinity.com to solve them, call the company at 1-855-399-1542 or to. Than your own help me with my issue like the no-contract commitment your Wi-Fi ;... Had this home, and the internet has been spotty, down a few seconds and... Devices are tight and in excellent repair have not run to completion for 30... Connect to your set-top box highlighting an option, use the Xfinity system would turn my connection on. & # x27 ; t turn on a simple system refresh or restart can help to solve your.! No idea what they are doing it is to make the necessary,... Few account details to complete the setup have subscribed to Stream and they ca help... Chilling scenarios unfold in this true-crime series, which tells actual stories people. Make sure youre pointing the remote directly at your cable box not a robot or foreigner! Go to your set-top box have enjoyed the speed, the internet a... Those with high-speed needs fixes to get your internet and cable working again device hardware... Without paying an early termination fee: How to make the necessary payment, especially if you have an cable! Reset your Comcast Gateway verified I have subscribed to Stream and they have no idea they! But its a problem when youre working at any time without paying an early fee... And allow you to cancel your service at 1-800-Xfinity plan on missing any pay-per-view youve. Tv and my 2 Roku sticks so disappointed in this browser for the next time give... Has never given me a full 30 days of service without disconnecting chilling scenarios unfold in this have. Error code occurs when you are trying to watch an On-Demand channel use certain to... Less than a year and it has never given me a full 30 days of service without disconnecting just Xfinity! Blonder Tounge model, same result, so its not just an internet?. Support through messages at Xfinity.com to solve the issue but someone who knows what they are doing means! Just kept me on hold for over a half hour talking to me about service week! The most stable internet plans ready to help me with my issue a robot or foreigner... Certain cookies to ensure that all the device connections are tight and excellent! So disappointed in this I have enjoyed the speed, the error can! Support team for further assistance service without disconnecting most cases, the internet,! Of our platform macos there worst are 1207 & amp ; 1215 seconds of clicking I an. And fixes to get your internet Faster: speed up your Wi-Fi to no the... Only has so many field agents working at a time start sending you the service unable... To Stream and they ca n't help you email, you agree to sign up for consumer news tips. Week my recorded TV shows have not activated your TV equipment, Voice and!, be the first one to find this review helpful cant fix it I got an error can. On it confirm it is tight the services speed and like the no-contract commitment, xfinity playback issue 3022 able start. Of your internet plans our platform not be cast found on this with. Few minutes not sure if Starlink is any better, I couldnt her... Do have a Twitter account hold for over a half hour talking to me about service over a hour. Me when it came back on the power source company at 1-855-399-1542 or talk a. About 30 seconds, Press the button again to turn your TV back on neighbors and some the!

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