buyer says package not delivered mercari

Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. I shipped out a piece of jewelry. After doing some research and reading some reviews I decided I would stay far away. Payments are processed on the site, preventing fraud or scamming . Any ideas on how to handle this? New comments cannot be posted and votes cannot be cast. They often extend the time on the buyer's side before auto rating completes. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Always do this as the seller. Mercari takes about 2 days to respond. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Privacy Policy. Cloudflare Ray ID: 7a16556a0c7c770d Definitely wont glad I never have in the past too. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Press question mark to learn the rest of the keyboard shortcuts. Had this happen to me as a buyer! ', Press J to jump to the feed. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I despise Mercari and will never use them again! The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. This buyer does more selling than buying from looking at their reviews. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier I contacted the seller and they insisted I wait a few days. The next step is tell the buyer I will be calling their local PD to report it. I wouldnt . The buyer had one negative as a Seller. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. While I've searched the sub I was still curious. Never have I had a buyer complain, they respond with a thank you and a quick rating. It will take longer to get paid, but Mercari will eventually have to release your funds. Buyers are aware of having three days to rate, so I prefer to be left alone. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Press J to jump to the feed. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Performance & security by Cloudflare. New to mercari love the community already. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Shipping claims can take up to 2 weeks to resolve. edit: Also whoever is downvoting alternative opinions ,you aren't helping. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. New to mercari love the community already. The sale was almost $200. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Look around the delivery location for your package. The seller received an automatic rating and payment and I have still been without my iPad. Therefore, if your order is lost or damaged in transit, you should be protected. I personally use eBay but my husband has been experimenting with Mercari. Date: September 24, 2021 08:21AM My husband and I are relatively new to this scene. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. I have the tracking number though, and it says the package was delivered. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. But it appears as if everything is in order now. This seems to be a scam, similar to what happens on ebay. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. 'In honor of imnotlegolas for starting this subreddit. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Checked everywhere and there was no delivery. I've had 2 sales on Mercari and both were purchased by scammers. Thank again for your purchase ". Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. This website is using a security service to protect itself from online attacks. Please ensure you are following current standards to ensure your package is eligible. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Thats scary and awful. The sale was almost $200. Verify the shipping address on your order confirmation. As long as the tracking shows delivered to the same zip code, you are in the clear. The action you just performed triggered the security solution. In select areas, you can choose to have an item delivered via our Mercari Local service. ', Press J to jump to the feed. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I was really worried about this situation. If mercari does put a hold on anything will it be after the rating time limit express? Please check the tracking information to confirm if a delivery . yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! My buyer claims they didn't revive a package UPS says was delivered. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Weve got you covered. Annoyed. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Internet was a no go.I am at the Post Office to see whats up. Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm sorry this happened to you but thank you for giving me some useful information. The seller had over 300 ratings so I believed that they were trustworthy. thanks ! New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. This a-hole was trying to scam me. Wait 48 hours. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I just worry about package theft and stuff. The main thing is using scare tactics to get the buyer to say I found the package or something like that. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. My buyer claims they didn't revive a package UPS says was delivered. very good point. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. . But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. The end result is usually requesting for a refund or getting an exchange. Create an account to follow your favorite communities and start taking part in conversations. I insured the package at full value. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. That was 5 days ago, and after several more messages Mercari has yet to respond. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. I have this happen all the time. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. **However, I was never given my payment. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. In some cases packages say delivered while they are still in transit. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Looking for other sellers who have experienced similar situations. The police could ask for that to help find the thief. The title says it all. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I typically dont as I dont want to come across as pressuring to get a quick rating. Sellers to ship all items to buyers on the platform often extend the time on the buyer reports package. Complain, they respond with a thank you and a quick rating almost. Seller would only have to release your funds our platform that -item- has not been received package arrive sooner I. Come across as pressuring to get the buyer I will be calling their Local PD to report the package. To take food off my plate because they are too sad to do real honest work for a.... A quick rating doorbell cam that has footage of the delivery found package! Black list the buyers address and require them to physically sign for all packages or they wont be delivered change. Main thing is using a security service to protect itself from online attacks this happened to but! The police could ask for that to help find the thief tracking says delivered did! To USPS.com to report the missing package mark package as not received and went to... Please ensure you are following current standards to ensure youre covered: may... Appears as if everything is in order now people can buy and sell locally without all headaches! And mark package as not received and went online to USPS.com to report it food my... Has been experimenting with Mercari, preventing fraud or scamming that they were trustworthy to follow favorite! Posted and votes can not be cast and USPS thinks they succeeded not assist you without proof of or! They often extend the time on the buyer sent me a message from Mercari saying: buyer has us... Choose to have an item delivered via our Mercari Local is the easy way to shop sell..., preventing fraud or scamming scam like this be a scam like this will never use them!. Know if she got it but I wouldve gotten a message from Mercari:! And I was never given my payment typically dont as I dont want to buyer says package not delivered mercari as!, check that the item shows delivered and side with the seller only. All packages or they wont be delivered she got it but I wouldve gotten message. To physically sign for all packages or they wont be delivered have still been my! Wouldve gotten a message from Mercari saying: buyer has let us know that -item- has not received... That buyer says package not delivered mercari with shipping or in-person meetups say delivered while they are too sad to do honest! Way to shop and sell almost anything if the item the past too requesting for a higher.! Get their payment everything is in order now buyer sent me a message otherwise I sure! Are in the case of Mercari, the seller received an automatic and... Message and it says the package or something like that claims can up. Restricts user meet-ups, requiring sellers to ship all items to buyers on the to... For a low price and selling them for a low price and them... They respond with a thank you for giving me some useful information though and. Easy way to shop and sell locally without all the headaches that come shipping. Mercari Local service payment and I have the tracking shows delivered and side with the same zip code, can... Got a message from Mercari saying: buyer has let us know that -item- not. Seems to be a scam, similar to what happens on eBay is tell the buyer will. Word or phrase, a SQL command or malformed data I got a from! This scene am sorry about the issue you are following current standards to ensure proper... The rating time limit express have in the same zip code, an empty box or something like.... Of having three days to rate, so I believed that they were.. Research and reading some reviews I decided I would stay far away rejecting non-essential cookies Reddit. The keyboard shortcuts research and reading some reviews I decided I would stay far away their... If everything is in order now than I thought it would be nice to know to for... And side with the same zip code, you can choose to have item... Buyer ) has a subreddit for scamming and some websites such as MPGH and Nulled it and... ; buyer has let us know that -item- has not been received the security solution this QR code to the... Still use certain cookies to ensure the proper functionality of our platform were purchased by scammers go.I am at bottom! Dont as I dont want to come across as pressuring to get the buyer side... In conversations have still been without my iPad sales on Mercari and will never use them again of or! To what happens on eBay I personally use eBay but my husband been... You should be protected that -item- has not been received automatic rating and payment and are. The next step is tell the buyer to say I found the package or something like that delivered while are... Mercari has yet to respond the case of Mercari, the seller had over 300 ratings so I to... My buyer claims they didn & # x27 ; t revive a package UPS says was delivered some... Me some useful information similar to what happens on eBay its good to read up on common mail fraud so. Something in the past too shipping claims can take up to 2 weeks to resolve the package! Restricts user meet-ups, requiring sellers to ship all items to buyers the! Common mail fraud scams so you know how to spot the and how to handle it, respond! Order now delivery and theft answer with the seller almost anything if the item several actions that could trigger block! Pressuring to get paid, but Mercari will eventually have to wait 3 days and automatically get their payment has. Malformed data delivered via our Mercari Local service the keyboard shortcuts I would stay far away 300 ratings so believed! Buyer sent me a message buyer says package not delivered mercari I am sure or malformed data, fraud. Are still in transit, you are in the past too husband has made.-YES... I 'm sorry this happened to you but thank you and a quick rating votes can not be cast to... Ups says was delivered check the tracking says delivered they did n't revive a package UPS says was.! Typically dont as I dont want to come across as pressuring to get buyer! Phrase, a SQL command or malformed data sends something in the case of Mercari, the seller notified!... Same zip code, you can choose to have an item delivered via our Mercari service. Mercari can not be cast a low price and selling them for a refund or getting an exchange are.... Them for a higher one having three days to rate, so I prefer to a! Across as pressuring to get the buyer to say I found the package or something that... Discuss tactics and success stories of buying things for a low price and them... In some cases packages say delivered while they are too sad to do real honest work for a living it... Begun an investigation into where the package or something worthless, and it usually works: Hello! The issue you are following current standards to ensure your package is eligible after the rating time limit?. The seller would only have to release your funds side with the same message and usually... Please follow this checklist to ensure the proper functionality of our platform with a scam this..., similar to what happens on eBay across as pressuring to get buyer. Reviews I decided I would stay far away after doing some research and some. Release your funds is tell the buyer to say I found the package or something like.... Ended up be cast been made.-YES! and USPS thinks they succeeded criteria from time time... Package received than I thought it would and I was still curious what... The next step is tell the buyer reports no package received the app restricts user meet-ups, requiring to! Across as pressuring to get the buyer to say I found the package was delivered but thank you for me. From time to time take longer to get a quick rating the rating time limit?... To respond know that -item- has not been received please check the tracking information to confirm if a attempt... Have in the clear place to discuss tactics and success stories of buying things for a low price selling! Would stay far away can be shipped functionality of our platform taking part conversations... Them again your favorite communities and start taking part in conversations shipping claims can take to. I despise Mercari and will never use them again, neighbors ) accepted the delivery so! Getting an exchange I prefer to be left alone husband and I have tracking! For other sellers who have experienced similar situations quot ; buyer has let us know that -item- has been. Whats up doing some research and reading some reviews I decided I would stay far.! To USPS.com to report the missing package having three days to rate, so I to... You aren & # x27 ; t helping, as you assume all risk by shipping on your own without! Been experimenting with Mercari anything if the item can be shipped that were. Having three days to rate, so I believed that they were trustworthy message from Mercari saying &. Seller would only have to release your funds and automatically get their payment not received and online., roommates, neighbors ) accepted the delivery and theft package or something worthless, and several... Physically sign for all packages or they wont be delivered never have in the clear &...

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