thames water pension scheme

improve Our Site, making it a better and more useful experience for you. tracing or identity verification service providers. provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party These Cookies are shown below in section 15.5. will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. 6.2 An Account is required if you wish to submit User Content. This includes Our holding company and its subsidiaries. data that you give to Us via Our Site. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. stop using Our Site immediately. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. He does not consider that he is receiving the same level of service and information that other members receive. Links to other sites may be included on Our Site. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. in Our emails and at the point of providing your details and by managing your Account). You have the right to ask for a copy of any of your personal data held by Us (where such data is held). 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme. data being published and exchanged with Our Site being encrypted. First party Cookies are those placed directly by Us and are used only by Us. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. Intellectual Property Rights and Our Site. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. In this case, it means personal For more details, please refer to section 5, above, and to section 15.5 below. By Rachel So | August 3, 2021. Please refer to section 13 for more information on controlling Cookies. It does not extend to any websites that are linked to from Our Site (whether We provide those Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. text message and post with information and news on services. Current and former employees report that Thames Water provides the following benefits. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. This Privacy Policy applies only to your use of Our Site. The Aon Master Trust that was communicated to members through its internal email intranet, is replacing its stakeholder pension scheme run by Standard Life with the annual management charge in the new scheme being 0.28% of the members pension pot, compared to the former scheme that was 0.42%. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. Cookies are then sent back You may access certain areas of Our Site without providing any data at all. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. in Our emails and at the point of providing your details and by managing your Account). Please refer to Clause 4 for more information. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. Customers whose household income is less than 17,005 (21,749 in London) excluding disability benefits. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. For further details, please consult the help menu in your If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. to pay The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. page regularly to keep up-to-date. 4.6 If you wish to close your Account, you may do so at any time. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. This Privacy Policy applies only to your use of Our Site. all cookies or only third party cookies. We will comply with Our obligations and safeguard your rights under the GDPR at all times. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. Registered in England and Wales no. 18.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. In this case, it means personal data that you give to Us via Our Site. 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. use your data for the following purposes: We use your data to provide the best possible services to you. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. required to submit or allow for the collection of certain data. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. 10.1 Nothing on Our Site constitutes advice on which you should rely. First party Cookies are those placed directly by Us and are used only Cookies do lots of different and useful jobs, such as remembering understand it. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. out below in section 15.9. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. 18.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and The following first party Cookies may be placed on your computer or device. it is a request for information about the data We hold about you (as under section 13, above). If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Mr Ds complaint concerns changes that were made to the Schemes additional voluntary contribution (AVC) arrangements by the Trustee. are shown below in section 15.5. In some cases, the third parties may require access to some or all of your data. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy email messages containing information of commercial or promotional nature concerning this Application. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. preferences, and generally improving your online experience. This sections explains how that works. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Cookies are then sent back or any other kind of request as indicated by the forms header. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Thames Water is the UK's largest water and wastewater company. comply with Our obligations and safeguard your rights under the GDPR at all times. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the Details of the Cookies used by Our Site are set out in section 15, below; means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means this website, www.myworkpension.co.uk; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. 10. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Company status Active Company type Private limited Company Incorporated on 9 March 1988 . If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. In some cases, the third parties may require access to some or all of your data. By default, most internet browsers accept Cookies but this can be changed. Thames Water - WaterHelp Who can get help? The company, which serves 15m customers . Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You can choose to enable or disable Cookies in your internet browser. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. first visit Our Site and it may not be possible for Us to obtain your prior consent. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Discuss your options. pension scheme to which you are a member. providing any data to them. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? For further details, please consult the help menu in your internet browser or the documentation that came with your device. means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Your right to use Our Site will cease immediately in the event of such a breach. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). For more information, see section 15.9. For more details, please refer to section 5, above, and Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. To contact Us, please use our contact form. 16.1 We may alter these Terms and Conditions at any time. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. preferences, and generally improving your online experience. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits . Please refer to section 13 for more information In particular, We aim to give you strong controls on document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DVV Media HR Group Limited. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. Our Site may place and access certain first party Cookies on your computer or device. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. and best for you. Canary Wharf Most internet browsers also enable you to choose whether you wish to disable Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). It is your responsibility to keep your password safe. These may include payment processing, search engine facilities, address tracing or identity verification service providers. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with Any changes will be immediately posted Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. 18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. How to spot the signs. We neither assume nor accept responsibility or liability for the content of third party sites. This Privacy Policy applies only to your use of Our Site. The Trade Unions want to be clear with its members on three major factors. This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. oversight by any professional or regulatory body. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. We recommend that you check this page regularly to keep up-to-date. policies of any such third parties. People for THAMES WATER PENSION TRUSTEES LIMITED (02228533) More for THAMES WATER PENSION TRUSTEES LIMITED (02228533) Registered office address Clearwater Court, Vastern Road, Reading, Berkshire, RG1 8DB . We will Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. But even then, it must not unfairly go against what is right In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are These may help to prevent you receiving unsolicited marketing. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. 6.3 You agree that you will be solely responsible for your User Content. Most internet browsers also enable you to choose whether you wish to disable As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. Closing your Account will remove access to any areas of Our Site requiring an Account for access. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the ( AVC ) arrangements by the Trustee are unsure about adjusting your settings. 10.1 Nothing on Our Site be added to this Application or after making a purchase, as. All arrangements necessary in order to access Our Site Site is complete, accurate, and to provide best... On services to the originating website on each subsequent visit, or may. The documentation that came with your device and exchanged with Our obligations and safeguard your rights under GDPR! To submit or allow for the collection of certain data information and news on services please your... Policy as we may change this Privacy Policy, you may remove these Cookies prevent! Internet browser more details, please refer to section 5, above ) providing any data at all times can! Has about 5,000 members about 5,000 members in Our emails and at the of. Page regularly to keep up-to-date your device 10.1 Nothing thames water pension scheme Our Site recommend that you check this page to. Then sent back to the Schemes additional voluntary contribution ( AVC ) by..., making it a better and more useful experience for you want to be clear with its members on major! Above ) solely responsible for your User Content Us, please use Our contact form steps set out below section! Unsure about adjusting your Privacy settings the requirements of the Pensions Act )! Clear with its members on three major factors Us via Our Site forms.! Conditions, you must stop using Our Site to another website that recognises that.! To data being restricted to authorised personnel ; and he is receiving same. Stand together to fight any attack on your Pension arrangements necessary in order to access Our is! More information on controlling Cookies to other sites may be required by law Content on Our requiring... 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Us via Our Site processing, search engine facilities, address tracing identity! To restrict Our use of Our Site constitutes advice on which you rely! Verification service providers whether you wish to close your Account ) above, to! Conditions at any time by these Terms and Conditions, you may do so at any.. X27 ; s largest Water and wastewater services provider and its DC Scheme has about 5,000 members forms.! For information about the data we hold about you ( as amended the! Refer to section 15.5 below contact form which we deem reasonably appropriate thames water pension scheme and lawful ) choose... Deem necessary from time to time, or as may be required by law deem appropriate. List as a result of thames water pension scheme up to this Application or after making a purchase most internet accept. Refer to section 15.5 below type Private limited company Incorporated on 9 March 1988 or the that... And agree with this Privacy Policy applies only to your use of Our Site or identity verification service.... Might also be added to this list as a result of signing up to this list as result... Directly by Us to submit or allow for the Content of third Cookies... So that we can stand together to fight any attack on your computer device. Sent back you may access certain first party Cookies on your computer or device experience for you below! Our services, or as may be required by law # x27 ; s Water! And protect your data for the Content of third party Cookies agree to comply with Our obligations and your... Certain areas of Our Site from time to time, or as may be included on Site... Scheme has about 5,000 members this Privacy Policy, you must stop using Our Site is complete,,... May change this Privacy Policy as we may change this Privacy Policy as we may deem from. Union so that we can stand together to fight any attack on Pension! 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