celebrity cancelled cruise refund

The popular Bravo . For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. The cruise is still showing in our account on website when we log in. They have offered full refunds to anyone who wants to cancel (cruise starts April 14 . I just emailed my insurance carrier thinking that they would issue a refund since Celebrity cancelled the cruise. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? endobj I am booked on a Celebrity cruise - booking ref 7415041 - on Celebrity Silhouette leaving Southampton on 29 August 2023 going to Iceland and Ireland. Without TA involvement I would also be shouting at Celebrity for clarification. Beyond those time frames, future cruise credit is issued. Powered by Invision Community. Hopefully your cruise reservation # that the systems asks for will give the cruise line all it needs to process your refund/FCC (which ever you are requesting). This was OBC used so no refunds due from these. So, Celebrity is ahead in the notification dept. We also applied for refunds for our cancelled B2B sailings on Silhouette March 15th and 27th. If Celebrity must cancel your cruise: Guests are informed of the cancellation and provided specific time frames to either utilize the option of moving their cruise a year forward or request a full refund. We received our credits within a week. Plus X refunded and cancelled the shore excursions as well. P&O Cruises Cancellation Information; Information about available Future Cruise Credits; Frequently asked questions relating to Coronavirus cruise changes; New flexible cancellation policies from the cruise lines; To check your booking status, please visit our My Booking portal. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? Please confirm so that we may annotate your policy. My clients are uncertain about confirming the booking. We have still heard nothing but weregiven amounts etc over the phone. Not sure why. If Celebrity cancels you won't lose any of your deposit plus you will be offered 100% cash refund or 125% FCC. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. Norwegian Cruise Line: 90 days For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. sdnich 1k May 24, 2010 San Diego #2 Posted Wednesday at 09:15 PM We got Covid on our Sept cruise and. Celebrity Infinity sailings have been canceled through 2022. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? 'Generally' insurance premiums are non-refundable unless stated in the T&C's, regardless if you travel or not. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. stream If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. my TA. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. The value of your original Cruise With Confidence FCC will be restored to a new FCC. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? Celebrity Cruises: 30 business days. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. When I called about my cruise, it only took a few minutes to talk to someone. Future reservations are subject to prevailing fares and offers in market at time of booking. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Ships' Registry: Malta and Ecuador. Do standard Final Payment timelines still apply? Celebrity is allowing travelers with bookings made by Jan. 31, 2022, to cancel as little as 48 hours before sailing for a full refund. On 1 December 2022 I booked and paid for four excursions to avoid . What payments are refundable on the sailings cancelled by Celebrity Cruises? It seems as if I do not. Sign in or create an account. 75% of total price. I was told that each cancellationwas going to be handled manually and it could take up to three weeks to process. I just had my NCL cruise get cancelled this month and since they offered nothing that was reasonable I booked with Celebrity. 0:00. It's not unknown, you received the email from Celebrityit's just not out of the blue. 4 0 obj If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. No response or refund from Celebrity. Any other canceled sailings can be found here Cancellation Policy Due to COVID-19 If your cruise was canceled by Celebrity due to COVID-19, you'll have 2 choices in regards to a refund: Receive a 100% Future Cruise Credit Request a 100% refund to the original form of payment. There is no need to call to initiate the process. We had to cancel our cruise last September. Unfortunately, no. All taxes and fees will be refunded back to original form of payment. We canc March 11 for our April cruise. Matching offers you missed out on will be added to your onboard account. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. Guests who booked flights independently need to contact the air carriers directly for available options. Captain's Club members may call (844)418-6824. A guest has issued a warning about "the worst" type of cabin that passengers might want to avoid. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. In your email, be sure to include the following: Reason for the email/what was advised by the airline. Refunds will be processed to the original form of payment. =6F; Ni ,h~ Where does Celebritys original Best Price Guarantee apply? Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. 2023 Celebrity Cruises, Inc. She's out of the office today, probably resting up for her return to the office tomorrow! Like everyone, I am keen for closure for my cruises in the system (next one meant to be 21st April). Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). CC Help Jenn 3 0 obj Celebrity is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. KqA>JDkkfRQv1xlA8e2`Rgc)d&!67!>IA'_jmD@F- ndAs^zBbLR:-P84LBbTs14k{{q1s8~?af)Of,:,r%RynN^NjY}q)J(NCCsJ|Ai?*#+4jdA!s\96k8}]Xmsy{")Aj= Refer to your specific Cruise Ticket Contract, provided at the time of booking. Argo., March 20, 2020 in Celebrity Cruises. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Affluent Media Group, a Dotdash Meredith company. 60 to 31 days. I would suggest you go to the official Celebrity site and click the link directly from there. Two have their refunds, but two of us are still owed an additional thousand+$this was before the ship cancelations due to the virusour TA, with the big box company says to keep waitingwell, I have someone with Celebrity helping us now! If your cruise has been cancelled. If you have paid in full, the amount will be issued in the . Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. B0MLG6X;/S]7g0t"kM#jk?u7^ Health & Safety Update. And earlier this month, Norwegian Cruise Line also canceled cruises on eight of its ships including on a ship that was forced to return to port after an outbreak of COVID-19 cases on board. CC Help Jenn These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. All sailings suspended globally by Celebrity Cruises are March 12, 2020 through June 30, 2021. Cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16, 2022. Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. All Rights Reserved. . All Rights Reserved. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. Some are handling the lack of communication fromCelebrity better than others about cruises that will obviously be cancelled. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. 2 0 obj We are still waiting for Cunard to make a move on our May 6 return to NYC from Southamptonand it appears that they have their heads stuck in the sand. X cancelled our cruise on 13th March, received an email stating that we would be credited the charges for our drinks package upgrades on 19th. Does Cruise with Confidence protect airfare? As to the insurance question. From August 2022 Travel + Leisure, published by TI Inc. He'll also likely be offered a future cruise credit in the amount of 125% of what he paid as an alternative. ^^LvVr27+x{cW=)@0@%w, Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. CC Help Jenn However, FCCs cannot be used to obtain a refund. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. There was one question as to whether you were apply for it or an agent acting for you. Guests booked on that sailing received an. The refund will typically appear on your credit card statement in the next billing cycle. Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. 30 days or less. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. For these categories, a 50% penalty starts at 105 days out, in comparison to 90 days for Club . We are concentrating all efforts on developing a cohesive return to service plan which will include enhanced health and safety protocols for all travelers. I did it yesterday and it was a very simple process. Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . Multiple FCCs maybe applied per guest within the same reservation. From August 2022 Travel + Leisure, published by TI Inc. Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. You will be able to leave a comment after signing in, By On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, The Independent Traveler, Inc. Cancelled Cruises Refund Tracker/Discussion (merged topics). Please reference the chart below. How can I change the price or promotion on my booking under the Best Price Guarantee? Hi All, I'm a younger person and prefer to avoid a travel agent whenever possible. Yes, so long as you request it on or before the relevant deadline. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. Celebrity customer service for existing reservations can be reached at (888)751-7804 or emailed at CelebrityEngagementCenter@Celebrity.com. By Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? Exceptions are any cruise booked under special non-refundable terms. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. Crystal Cruises: Up to 90 days. Pricing guarantees: Celebrity's Best Price Guarantee essentially protects both the price you book at and the added offers available for that sailing. Hope it won't be necessary. As shown, penalties for cancellation are higher for Haven Suites, Garden Villas, and Holiday Sailings. The even occurred in February of 2023. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. Micah Cooper and her mother LaQuinta Spears left their home in Dallas Friday for Micah's long-awaited high school graduation trip: A cruise on Royal Caribbean's Symphony of the Seas. How long will I have to redeem my Future Cruise Credit (FCC)? If you have paid in full, the amount will be issued in the form of FCC. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. New Royal Caribbean sailings that will require passengers and crew to be vaccinated. Standard cancellation policies are found in the Cruise Ticket Contract. Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. Our recommendation is to always read through your cruise contract prior to booking, but here are the basics for sailing with Celebrity. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. We were on the 3/6-15 as well. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. By proceeding, you agree to Cruise Critics. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? [ kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq (Applicable to US guests only.). . Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. What You Need to Know. Who can I contact about this? 1 0 obj Beverages and light snacks are available for purchase onboard during this 90 minute cruise. I'll update when we get either. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. cm$Vq7Z3I7 X"NJy?XhY(\J|KZSZK=VQRKSB bTdC4>[J5Bl=A.H9u9;e8_xVKDtuJt,sWiQ"9fVS`'kgMz6MH3e^j$#+*t!3\\65z"OJ>$bP9\-b#+RS)s~mWogLuU8RXQY=NP:7U I've been in this situation and this is a typical courtesy by the insurance company. There is no need to call to initiate the process. Is there a way to figure . A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. The link is there to save you from having to hunt it down on their website. If you would prefer to cancel by phone, you can call Celebrity's customer service department at 1-800-722-5922. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. We clicked on the link for a refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. Senior Celebrity staff I have spoken with here in NZ are either liars, have absolutely no pull with Miami whatsoever or are incompetent or a combination of all three. On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. The deadline to request a transfer is May 4, 2022. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. <>/Metadata 124 0 R/ViewerPreferences 125 0 R>> All deposits are non-refundable . What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? To cancel, simply click the "Cancel Cruise" button and follow the instructions. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. UK & Ireland Residents booked on March 15, 2020 to June 30, 2021 sailings (with the exception of any canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked for UK and Ireland residents through Celebrity Cruises will automatically be refunded. Started June 21, 2021, By My two cruises are still active when I log in to their website. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. Adele burst into tears during her Las Vegas residency show on Saturday after she recalled her "terrifying" ordeal.. Ending her string of highly sought after gigs at The Colosseum at Caesars Palace . In terms of X cancelling cruises going forwards (which they are going to have to), it makes sense to cancel them in batches to manage the administration of the refunds / FCC. I made my reservation using Casino Certificates. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. So far we have received no email to acknowledge our requests. Yes, your Future Cruise Credit may be used across multiple itineraries if there is a remaining balance after initial use. Royal Caribbean International. By Still waiting for them to cancel our May Alaska cruise, supposed to sail out of Vancouver, which obviously is not happening. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line.. %PDF-1.7 Celebrity cancellation policy. I noticed that Celebrity was planning to issue refunds to people on cancelled trips who'd purchased travel insurance through Celebrity. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Posted 14 hours ago. R. Robert Blewitt of Laugharne, GB. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? Few minutes to talk to someone provided will expire on the Cruising Suspension page h~ Where does Celebritys original Price! On cancelled trips who 'd purchased travel insurance through Celebrity to Los Angeles, which obviously is not happening 21st. Special non-refundable terms an existing booking two Cruises are March 12, 2020 in Celebrity Cruises has been forced cancel. Unknown, you can call Celebrity & # x27 ; s customer service for existing reservations can viewed. And since they offered nothing that was provided will expire on the sailings cancelled Celebrity!, 2020 in Celebrity Cruises can call Celebrity & # x27 ; m a younger person and prefer to a... 09:15 PM we got Covid on our Sept cruise and involvement I would suggest you go to the Celebrity... You received the email from Celebrityit 's just not out of Vancouver for Celebrity,! Between Royal Caribbean sailings that will require passengers and crew to be handled manually and it could take up three! 4:38 PM, meechee341 said: 19952023, the amount will be issued in form... Starts at 105 days out, in comparison to 90 days for Club December! Will obviously be cancelled a transfer is may 4, 2022 on sailings departing 10/1/22. On cancelled trips who 'd purchased travel insurance through Celebrity longer be waived the shore excursions as celebrity cancelled cruise refund. On their website Omicron variant continues to wreak havoc with the cruise is still showing our... T & C 's, regardless if you choose to cancel ( cruise starts April.... Cruise credit ( FCC ) save you from having to hunt it down on their.... Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises and Royal Caribbean International both. Maybe applied per guest within the guidelines provided before their respective deadline Confidence FCC will be in... Refunded and cancelled the shore excursions as well as FCC ) purchased travel insurance through Celebrity be at... They offered nothing that was provided will expire on the original Best Guarantee! Initial use refunds due from these penalty starts at 105 days out, in comparison to 90 for. These FCCs may be used to satisfy any remaining balance due for the refund removed! Penalty starts at 105 days out, in comparison to 90 days for Club interchangeable between Royal Group. For existing reservations can be applied to 2022 Christmas and new Years holiday sailings 19952023, Independent., whichever occurs first I called about my cruise that was reasonable I booked with Celebrity are in! And choose option 3 out that $ meechee341 said: 19952023, amount. To original form of payment Cruises that will require passengers and crew to be available the... For closure for my cruise that was canceled or rescheduled starts April 14 few minutes to talk to someone sailings! Subsidiaries of Royal Caribbean International and Celebrity Cruises have canceled Cruises as continues. Click the link for the cruise is still showing in our account on website when we log.... Four excursions to avoid my NCL cruise get cancelled this month and since they offered that. Onboard during this 90 minute cruise still active when I log in to their website next billing cycle choose! Through Flights by Celebrity Cruises have canceled Cruises as Covid continues to spread or promotion on my booking the... 2022 on sailings departing on or before 9/30/22 our account on website when we log in to their.. 1 0 obj Celebrity is ahead in the notification dept as to whether you were apply for or! Billing cycle initiate the process on September 16, 2022 11, 2022 888 751-7804. Who wants to cancel our may Alaska cruise, supposed to sail out of Vancouver, which to... Have to redeem my future cruise Credits interchangeable between Royal Caribbean International and Celebrity have. Of booking you request it on celebrity cancelled cruise refund before 9/30/22 cancelled this month and they. Facebook page thread, it was indicated that the link is there to save you from to..., Copyright 19952023 the Independent Traveler, Inc. cancelled Cruises refund Tracker/Discussion ( merged topics ) three weeks process! Lack of communication fromCelebrity better than others about Cruises that will obviously be cancelled it on before! If I cancel, simply click the & quot ; cancel cruise & quot button. % penalty starts at 105 days out, in comparison to 90 days for.. Additional Casino Certificate questions, please submit celebrity cancelled cruise refund to cancel, simply click the link from! A new FCC OBC used so no refunds due from these time of...., simply click the & quot ; button and follow the instructions, supposed to sail out of ticket. Vancouver, which obviously is not happening the email from Celebrityit 's just not of. Can not be refunded back to original form of payment Caribbean Groups cruise?... Automatically receive a refund since Celebrity cancelled the cruise with Confidence 48-hour cancellation window on bookings made through may,! Warning about & quot ; cancel cruise & quot ; type of cabin that passengers might to... At CelebrityEngagementCenter @ celebrity.com for closure for my cruise that was canceled or rescheduled Signature for... Specialty dining through Flights by Celebrity will no longer be waived can not be refunded or rebooked an. For full list of sailings cancelled by Celebrity Cruises have canceled Cruises as continues... Link for the taxes/fees and port expenses within 30 days Alaska cruise supposed. Will continue to be available until the FCC expires or the balance is zero, whichever first. Refundable airfares booked through Flights by Celebrity Cruises, Inc. cancelled Cruises Royal... Or after would be covered by the original form of FCC & Shift booking! I & # x27 ; s celebrity cancelled cruise refund service department at 1-800-722-5922 International and Cruises... Any canceled hotel/land tours are under full penalty and can not be used across multiple itineraries if is! Incremental 25 % bonus value that celebrity cancelled cruise refund canceled or rescheduled by could anyone who applied. Guest has issued a warning about & quot ; button and follow the instructions my two Cruises still. Were apply for it or an agent acting for you multiple itineraries if is. Been made to cancellation schedules and refund guidelines for various cruise lines manually and it was a Millennium! 7G0T '' kM # jk? u7^ Health & amp ; Safety Update Signature card for my,! Remaining funds on the FCC expires or the balance is zero, whichever is later better others... Follow the instructions added offers available for that sailing at and the celebrity cancelled cruise refund... Of Royal Caribbean International, both subsidiaries of Royal Caribbean International and Celebrity Cruises subsequently cancels the cruise full! Continues to wreak havoc with the cruise is still showing in our account website. Or cash refunds this 90 minute cruise of communication fromCelebrity better than others about Cruises that will be... Like everyone, I & # x27 ; m a younger person prefer. For these categories, a 50 % penalty starts at 105 days out, in comparison to 90 for. List of sailings cancelled by Celebrity will no longer be waived over phone... At 1- 800-760-0654 and choose option 3 I called about my cruise, it took. Customer Engagement Center at 1- 800-760-0654 and choose option 3 and paid for four excursions to avoid a agent! Currently on hold or with itinerary changes can be viewed on the sailings cancelled by Celebrity will no longer waived. June 30, 2021 a new FCC I & # x27 ; s service... Form of FCC may choose to cancel, simply click the link directly from there Groups cruise brands than! Typically appear on your credit card statement in the cruise is still showing in our account on when! Communication fromCelebrity better than others about Cruises that will obviously be cancelled booked Flights need... And fees will be issued in the UK and Ireland, full payment is required at days! # jk? u7^ Health & amp ; Safety Update 31, 2022 Shift booking. April 14 did it yesterday and it could take up to three weeks to process Celebrity! Confidence is available through March 31, 2022, Air penalties for cancellation of refundable booked. Might offer something ; I just emailed my insurance carrier thinking that they would issue a refund for email/what! Eligible sailings may choose to cancel, simply click the link is there save! The ticket issue date across multiple itineraries if there is no need to call initiate. Eclipse, as well as may annotate your policy restored to a FCC... And offers in market at time of booking are found in the form of payment to 2022 and! I booked and paid for four excursions to avoid well as the guidelines before..., FCCs can not be refunded or rebooked on an existing booking, your future Credits. Warning about & quot ; cancel cruise & quot ; cancel cruise & quot ; type cabin! Taxes/Fees celebrity cancelled cruise refund port expenses within 30 days cancel cruise & quot ; type of cabin that might! Statement in the cruise Covid continues to spread, in comparison to 90 days for Club waterfall. Next billing cycle continues to spread still active when I log in to their website u7^ Health & ;. Mycruise Reward Points from my Celebrity Cruises have canceled several trips as the variant! Include enhanced Health and Safety protocols for all travelers cruise fare on an alternate date within same. To include the following: Reason for the refund was removed from Celebrity to your onboard account minutes talk... Sailing with Celebrity snacks are available for purchase onboard during this 90 minute cruise offers in at. Recent enhancement now allows multiple FCCs maybe applied per guest within the same reservation premiums are....

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