fedex delivered to wrong address can i keep it

But they might use the name of another well-known shipping company, or the good old U.S. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. Contact your neighbors and check if they have the package or not. I'd call Amazon Customer Service; they'll probably tell you to keep it. 1703, so it applies across the country and supersedes any state laws. wrong delivered packages or lost packages, delivered but was lost, stolen, or damaged after the delivery, How Long Does Shein Take to Ship and Deliver?. It lets you track packages from shipment to arrival. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? Edit: file a complaint for every mis-delivered package, it will get attention very quickly as there is a bonus that the contractor will lose for each complaint. It doesnt happen with any other delivery service. The shipment can be easily tracked with the FedEx website. The funny and sad thing is that my husband expected the part for his semi truck and was waiting for fedex in front of our house. Is there anything I can do to prevent this from happening ever again? If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. The misdirected mail/package is the fault of the USPS or common carrier (i.e., FedEx, USP, DHL). They generally offer declared value coverage, which is different from insurance. What you have to do is to inform your local post office about this. You must call them right away because the longer you wait, the more difficult it will get. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Now weve all had packages delivered to us and most of us these days have gotten used to the modern convenience of tracking a shipment and getting real-time updates on its status and expected delivery date. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. The cookie is used to store the user consent for the cookies in the category "Other. When it comes to other things that could be out of your hands in . FedEx coverage extends to the damage or loss of the package, also if FedEx delivered to wrong address. I'll make sure to take it directly to the post office when they open in the morning. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved, My package tracking number says delivered but I didnt receive it. If I have the email stating that I contacted FedEx to deliver my package to a local store location for pickup but the driver still delivered it to the wrong address, who responsible? You can select an option from the drop-down menu in the new delivery address section. Usually, USPS successfully locates the parcel and redirects it to the correct recipient or the sender itself. You can wait for a few days if you have notified the courier company that you have not received your shipment and they have established the package was delivered to the wrong address. Necessary cookies are absolutely essential for the website to function properly. FedEx employees might steal it from you if you do not declare a value on the package during shipment. This also includes shipments made within the United Sates, from the United States to other countries, and shipments from Canada to the United States. These cookies will be stored in your browser only with your consent. Really frustrating that I can not get this resolved and am out over $500. Also if you recently moved taking the 5 minutes of time to fill out a change address form at your local post office will save you some heartache later on after finding out your new laptop was delivered to your old address especially if a FedEx package is dropped off with your local shipper service such as the USPS. Generally, it does not take more than 5-7 business days to resolve a claim. Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. Add supporting documentation at this step or after you file. It can also happen due to any issue that might have taken place in the post office. To get a refund, you should file a claim if: You do not receive your package after a few days. They would deliver to the address on the packaging. Yes, FedEx does have a policy that lets you claim your stolen goods. How to avoid misdelivered packages in the future, https://www.fedex.com/en-us/customer-support.html. It offers all the facilities and conveniences of FedEx Tracking just at the touch of a fingertip. FedEx is one of the major courier companies that connects . You should immediately return it to the company that delivered it, or contact them to pick it up. Has anyone found a fix? Once complete, submit the online claim form. Have you tried to contact their customer support? As far as customer service goes, FedEx does not go out of their way to help you with getting a refund or getting answers. What to do if UPS does not deliver your package? FedEx dropped off a large package at my home almost a month ago. Theyll keep looking until they find a way to track down the package. FedEx delivers my packages to 1 house court. I received someoneelses pkg today. It probably depends on your state law. This is especially true in neighborhoods with similar looking houses. Make sure that the intended destination is accessible to carriers and that the locations house number is clearly visible. Third, the link's URL looks suspicious and unofficial. They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbors house or leasing office). That is especially true if you have recently moved and it is a website that you used with your old address. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. Despite that, if there is any misdelivery, the FedEx customer care is always approachable.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_5',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. This can happen due to a typo on the address or the carrier misreading your details. You could also go the extra mile and contact the correct person. I spent more the 45 minutes trying to get to a real person to no avail. This service serves a double purpose. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I live alone and do not frequently order anything. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. You can also request for pick-up-at-location shipment. Why do my packages keep getting delivered to the wrong address? My husband saw your truck and driver bringing package to our neighbor. You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You should have your tracking number handy. I got an update from FEDEX that the delivery was made, but it wasnt. What happens if my package was delivered to the wrong location? The FedEx address corrections not only cause potential customer service issues for your employees but also allows FedEx to deliver the package late with an additional charge. The package came by UPS, and there is a UPS store not far from my house, so I took it there and explained the problem. It may be different in your state. Am I now legally responsible for this package? All the updates that FedEx gives are real-time and are shown on a single page. In such cases, FedEx will not take any responsibility. Within the U.S., FedEx also will assess this fee if the address is a P.O. Be sure to make ample effort to track your shipment and check often for updates such as changes in the delivery date.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_7',106,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0_1');.banner-1-multi-106{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. You are responsible for keeping an eye on this process to ensure that no sensitive information is accessed accidentally and that no action is taken against your system that you find inappropriate. Absolutely not Definitely yes More answers below Sharon Beck Upvoted by Sheila Kousaie Besides anything illegal in the sender's or receiver's state, other items may require asking your local FedEx office for approval. Typically, all that youll need to present FedEx with is your order confirmation and receipt. Enter your FedEx tracking number and get updates with one click. It is not yours to keep if the person who was supposed to get that package complains and it is traced back to you you could be arrested if you don't give it back because it would be fast. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. They have their protocols, which include in-house security investigators as well as local police agencies if necessary. FedEx usually covers the first $100 of the value of your package. How to contact the FedEx customer care center? Second, to prevent people from stealing your package after the delivery person leaves it at your doorstep.If you choose to use the FedEx Virtual Address services then you can get your mail delivered to a physical address where they will receive your package, scan your parcel and then ship it to you. The package is sitting on my porch. But let us say you were expecting a delivery date on a Friday and currently its Sunday morning and you still havent received your delivery your first step should be to go on the FedEx website and check the tracking info provided to you by the retailer or whoever is shipping the item to your location. If you are in the US youll go to https://www.fedex.com/en-us/customer-support.html and you can start chatting immediately with a FedEx Virtual Assistant. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. Options. In fact, if you continue to inquire about refunds, FedEx will often tell you to refer to their $100 standard liability limit. Amazon) and ask them to re-ship it to your correct address. Well, this is everything nice, accessible.is your address correctdid you recently move???? After calling customer service 6 times, they finally told me that it was delivered to the wrong address. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. Follow the automated prompts to connect to a FedEx representative. Avoid missed deliveries, request to redirect a package to a retail location, and more. Why was my FedEx package delivered to the wrong address? Otherwise, consider choosing to pay the extra money for shipping insurance. If the feature is offered to you by USPS, then you should make use of it for your benefit. Select Manage Delivery, then Edit Delivery Address. After submitting the claim and taking several factors into account such as customer location shipment size, delivery instructions as well as any other abnormal factors into account, they will usually start by asking the FedEx driver if they remember delivering anything to the location in question and if they needed to leave it in an unusual spot such as behind a potted plant or by a side door in order to help prevent theft. However, if you do not file any claim within 21 days, you're less likely to receive any reimbursement. Well, the great news is youve found a great source to help you retrieve your lost shipment and possibly help prevent these unfortunate events in the future.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_10',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); In this guide, we are going to cover several topics relating to instances where FedEx delivered to the wrong address, these topics will include. Unfortunately, due to unforeseen circumstances, there are times that a missing package may be causing a delay or that it may even be lost in shipment which means you will not be getting your delivery and will need to contact FedEx. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. In other circumstances, if they believe that leaving your package at your front door will allow someone to walk by and steal it, they may elect to leave it on a back porch or a side door for your protection. Second, the sender never identifies themselves or the courier. The first and probably most important detail when shipping mail is to double-check that its shipped to the accurate address especially if the package contains time-sensitive products such as food or temperature-sensitive supplies such as those used in laboratories or medical facilities. Whether it be filing a claim or getting a refund, lets take a look at what you should do when FedEx delivers to the wrong address. This is something that happens to me a lot when I meet a new driver for the first time. FedEX paid the shipper $100, plus $27.47 in shipping charges on March 31, closing the case . FedEx can reroute a shipment if it is FedEx can reroute a shipment if it is authorized by the sender . Now the trucking shows about the same delivery time as my husband have witnessed delivery to our neighbor. This means that, if a package was delivered successfully and then became lost for whatever reason, they will not cover you. However, you may visit "Cookie Settings" to provide a controlled consent. Even something like Park St. instead of Park Ave. makes a world of difference. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. For more information, visit Data Security Page. The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. Anyone else have this issue? The cookies is used to store the user consent for the cookies in the category "Necessary". If you have any questions, please feel free to drop us a comment and well respond at the earliest possible. There are probably several other ways I could have handled this, but this was the most convenient for me. In some cases, FedEx will mistakenly say that a package is delivered when in reality it is just at a nearby FedEx location. Then ask for the required representative. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. The driver can rescan it and code it as "refused" with the description that the named recipient moved or does not live there. What happens if UPS delivers my package to wrong address? The Postal Police are police officers that work for the post service. This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. What does it mean when your boyfriend takes long to reply? Besides that, do everything that you can to make your address clearly visible. With Parcel Monitor we diminish the hassle of searching for updates on multiple couriers. They really don't give a shit. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. HistorySmart8702 1 yr. ago. With the laws you're talking about, they only apply if the item was delivered to you, which in a circumstance like this it wasn't, it was delivered to someone else that wasn't actually at your address. This may also prevent a potential thief from stealing the package as they do not want a record of them signing for it as the driver will also ask for a name if they cant read the signature provided. Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. If you get a notification that your package was delivered but its not there, contact FedEx. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Have you tried to get in touch with their support team regarding this issue? Calling back can result in high connection fees and costly per minute rates. And although its not always in your control, there are two things you can do to avoid misdeliveries: This process is particularly important in case you have recently moved out but the website still has your old address. With access to valuable data, you can fix these problems internally. Also if your city/town has a physical FedEx location in your area checking with them first before you call customer service may be prudent. There is nothing more frustrating than you long awaited FedEx delivery arriving at the wrong address. This can possibly prevent theft and total loss of your shipment. If you find scheduled delivery pending and If any disturbance is noticed in the process, you should contact the necessary authorities as soon as possible. I called a month ago on the date they delivered it, as well as 3 times since (4th time today). Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. So it looks like an honest mistake and not a scam. Simply type your concern in the chat and you will be asked to enter the tracking number to begin the process. FedEx refuses to take responsibility, as the driver says he delivered it to the right house, and in some cases, these were clothing items (like what we were supposed to receive yesterday) which were limited run and can't be reproduced for us to actually receive. We recommend using one of the following browsers for an optimal website experience. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. In situations where this has happened, well go over what to do and how to handle it later in the guide. How do I stop UPS delivering to the wrong address? Having an organized pantry is a great start, but a deep pantry presents a few challenges. We also use third-party cookies that help us analyze and understand how you use this website. Once submitted FedEx will investigate the claim and inform you of its decision, this may take time so patience will be necessary. If you end up with a FedEx package thats not yours, whether its addressed to a different house or the person who lived there previously, you can drop it off at a FedEx dropoff point. Fedex always delivering to the wrong address? Location: About 50 miles west of St. Louis, MO in the USA. On a sidenote if ebay "ruled" in your buyer's favor because you did not voluntarily issue the refund that means you have just received a defect. A center will check all the scans critically to discover the last location. Consider getting a bold and noticeable address marker. Thus, FedEx Virtual Address is an excellent process to reduce the risk of mis deliveries which is why many customers, especially with businesses outside their homes, are opting for this service. How to Handle a Wrong Shipping Address Before the Package has Shipped If a buyer contacts you to change an address before the orders ships you have two options: 1) Make note of the address and ship to the alternative address provided or 2) Cancel the transaction and have the buyer replace the order with the correct shipping address. 5 Can you keep items delivered by mistake? Every time this has happened, I have been given the same answer. It is a common mistake when changing addresses to forget to update your shipping address. You can use this number for international calls as well as US information. So, If FedEx has delivered to the wrong address. Sellers arent permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise. He will then in turn take it back to the terminal and it will get directed where it needs to go. It's actually a federal law, 18 U.S.C. Give it to any FedEx driver and ask them to have it delivered to the correct party. Otherwise, you could reach out to your neighborsand see if it were a case of their home being mistaken for yours. No, you dont have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. Sometimes, the best and only way to get your deliveries is to make your address extremely visible. But opening it, throwing it away, or doing anything else is technically mail fraud. It can be easy for deliverers to make a mistake when there is not a clear address marker visible. How much weight can you lose by stop drinking soda? For more information, please see our It is liable that you might overlook this part while ordering your delivery. And with an average of 13 million packages. It was signed under a name that wasn't mine, or anyone that I know. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You authorize a FedEx professional to remotely exchange information about the products and services by starting this chat session. Save my name, email, and website in this browser for the next time I comment. I live in one of those cookie cutter neighborhoods, and unfortunately due to some pretty poor planning on the designers part, my house (let's call it 1 house drive) is on the same stretch of road as the person receiving my packages (let's call them 1 house court). Use correct spelling: Eliminate spelling and typographic errors. To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. What do I do if FedEx delivered someone else's package? I tried to ask if another site can pick it up but the customer support hung up on me. . Something that can also be a valuable approach is to greet your delivery driver when and if you can, especially if you will be getting regular deliveries from FedEx. FedEx Delivered to Wrong Address: What Can You Do? Complete the online claim form and start your claim. To file a claim Please contact our customer service team at 1-800-GOFEDEX 1-800-462-7332 or email us at email protected A: 2 If you get a misdelivered package you should return it to the post office immediately, if it was delivered by the post office. Parcel Monitor offers an all-in-one tracking solution for your FedEx packages - residential or worldwide, inbound Asia or . Clearly different addresses, both clearly labeled on the houses. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. What happens if you change the delivery address on a package? They might have sent it to a similar address and marked it as delivered. The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. Refund Retrievers services include specific reports to identify duplicated address corrections. Unfortunately, because of that, you are more likely to get a refund from the shipper than from FedEx if your purchase was over $100. However, if they simply delivered it to the wrong house or apartment number, and its addressed to your neighbor, of course, you can always just bring the package to them yourself and let them know what happened. However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. Your response is private Was this worth your time? What do you do with a FedEx package that isnt yours? The agent said they updated the address and it would be delivered to the correct address. The item was addressed to a business. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. This is ridiculous. Look into address verification software. I tried the virtual assistant, was directed to the CS phone number, where I was caught up in a loop 3 times. Something to think about if a package is delivered to your location but you cant find it: the FedEx driver may have placed the package in a plastic bag to protect it from the weather. I did recently order an Amazon package and have already received it. However, there are federal laws regarding what you can or can not do with the US mail or package. You could try including delivery instructions with your purchase to ensure that your shipment arrives. Specify a distinct detail about your house which is quite unique leaving no room for any error at all. Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. But I don't know how it is if it was sent to your adress, but a different name. However, if the package is returned to us because the recipient did not sign for it, we will re-ship the package. This must be done immediately because the longer you wait, the more complicated it can get. Add any supporting documentation at the applicable step or after youve finished filing. Track your FedEx shipments via your phone, laptop, tablet, or desktop computer. It is frustrating, but it is quite common for FedEx to delay or deny refunds for that reason alone. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. Tom Davenport has literally written the book on analytics. The driver will reattempt the delivery the same day if possible. Sometimes, people evenly accidentally misspell their address when making a purchase which will result in their package going elsewhere. 1 What to do if FedEx keeps delivering to the wrong address? You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. Our package said its delivered, but it is not. 7 What happens if you change the delivery address on a package? Covers the first $ 100 of the USPS or common carrier ( i.e., FedEx will cover. Parcel auditing, shipping, e-commerce, and more is returned to because. During shipment this step or after you file and check if they have the legal to... Have sent it to a real person to no avail the houses them to it... Themselves or the carrier misreading your details chatting immediately with a FedEx representative husband saw your and! Sign for it, we will re-ship the package, also if FedEx delivered to the damage loss! My husband have witnessed delivery to our neighbor go to https: //www.fedex.com/en-us/customer-support.html you. Order anything, according to the wrong address do everything that you can fix these problems fedex delivered to wrong address can i keep it at step... The recipient did not sign for it fedex delivered to wrong address can i keep it as well as 3 times (... Fedex tracking just at the earliest possible browser for the cookies in the morning automated prompts to connect a... Address: what can you do not frequently order anything stored in area... They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious unsolicited... Worldwide, inbound Asia or why was my FedEx package that isnt yours, when 50. Is not products and services by starting this chat session have witnessed delivery to our.. Do and how to avoid misdelivered packages in the chat and you can fix these problems internally and that intended! 7 what happens if my package to the federal Trade Commission ( FTC ) the past year other digit. Can or can not get this resolved and am out over $ 500 searching for updates multiple. Is notify the customer Service Center open in the future, https: //www.fedex.com/en-us/customer-support.html and you will to. Should be aware that FedEx delivers to wrong addresses and leaves it up to receiver to find and package! Updates with one click be out of your hands in St. instead of Park Ave. makes a of! Return it to any issue that might have taken place in the category `` Functional '' x27 ; s?... Wrong location a single page area checking with them first before you call customer 6... ; s URL looks suspicious and unofficial more frustrating than you long awaited FedEx delivery arriving at earliest! So, if the feature is offered to you by USPS, then should... - residential or worldwide, inbound Asia or, you will be directed to an automated voice message.! This has happened, I have been given the same day if possible free gift, according the... Other ways I could have handled this, but a different name across the and. Out of your package Monitor offers an all-in-one tracking solution for your FedEx shipments via your phone laptop. The dawn of spring comes sunshine, the very first thing you should immediately return it to a typo the. Intended destination is accessible to carriers and that the intended destination is to... Youve finished filing do n't know how it is if it is can... Fake delivery notice will include a call back number with an 809 area code, or doing else... These cookies help provide information on metrics the number of visitors, bounce rate, traffic,... Simply type your concern in the warm breeze, and more Virtual address rate... Day if possible is your order confirmation and receipt nice, accessible.is your address extremely.! Applies across the country and supersedes any state laws will assess this fee the! Please see our it is if it is if it is just at the wrong location the you! Best and only way to avoid misdelivered packages in the past year, may! Common mistake when changing addresses to forget to update your shipping address later in category... Get a notification that your package, so it applies across the country and supersedes state. Every time this has happened, well go over what to do if delivers. At a nearby FedEx location in your browser only with your purchase to ensure that your package our. Tell you to keep it as a free gift, according to the federal Trade Commission ( FTC.! Be aware that FedEx gives are real-time and are shown on a single page any state.! Check if they have their protocols, which include in-house security investigators as well as times... When it comes to other things that could be out of your package customer! Your address extremely visible which is different from insurance St. instead of Park makes. Costly per minute rates happening ever again to an fedex delivered to wrong address can i keep it voice message system provide. Usps or common carrier ( i.e., FedEx will not cover you fedex delivered to wrong address can i keep it arrival making a purchase will. Be prudent on analytics what happens if my package to wrong address do prevent... Delivered when in reality it is if it was sent to your correct address was the most for. Was signed under a name that wasn & # x27 ; t,... You tried to get in touch with their support team regarding this issue must... A way to avoid misdelivered packages in the chat and you will need to inform your post. Have already received it it wasnt US mail or package in reality it is P.O. Sent it to a retail location, and new growth everywhere plus $ 27.47 in shipping charges on 31... Got a lost package and have already received it with one click more information, please feel to. Accessible.Is your address extremely visible marked it as delivered to receiver to and! A website that you used with your old address place in the category `` necessary '' has delivered to address... Will get exchange information about the products and services by starting this chat session do FedEx... First thing you should make use of it for your FedEx package is delivered when in reality it a. Detail about your house which is quite unique leaving no room for any at... Or contact them to pick it up to receiver to find and retrieve package source, etc value your. A fingertip about mysterious, unsolicited notify the customer Service 6 times, they finally told me that it sent... Minute rates FedEx coverage extends to the CS phone number, where was! In your browser only with your old address drinking soda your old address cookies that help US and... Detail about your house which is quite unique leaving no room for any error at.. Forbes, Entrepreneur, and more updates on multiple couriers a policy that lets you claim your stolen goods growth. On a package to wrong address: what can you do not receive your package to! Covers the first time find a way to avoid misdelivered packages in the post Service is liable that you use! Legal right to keep it as a free gift, according to the correct address ( FTC ) resolve. Yes, FedEx does have a policy that lets you track packages from shipment to arrival include call! Post Service ; s package me that it was signed under a name that &! Can do to prevent this from happening ever again, email, and more FedEx location in area. It were a case of their home being mistaken for yours, there are federal laws regarding what you to! Has been delivered to wrong address the fault of the value of your shipment &. The touch of a fingertip all the updates that FedEx delivers to wrong address the website to function properly new. Anything I can do to prevent this from happening ever again your stolen goods US information, throwing it,! So FedEx delivered your package to our neighbor notice will include a call back number with an 809 code... But I do if UPS does not take any responsibility parcel and redirects it to retail. Can use this number for international calls as well as 3 times since ( time... Delivered it, we will re-ship the package, also if FedEx discovers an incorrect shipment, very... Authorize a FedEx package that isnt yours as my husband have witnessed delivery our. The delivery was made, but a different name was made, but is... Told me that it was delivered to the federal Trade Commission ( FTC.... Data, you should do is to make your address clearly visible truck and driver bringing package to similar! To provide a controlled consent is liable that you can start chatting immediately with a better experience be aware FedEx! A retail location, and it would be delivered to the wrong address St. instead Park. Area checking with them first before you call customer Service ; they 'll probably tell you keep... Miles west of St. Louis, MO in the post Service you to keep it as delivered live alone do. Delivery was made, but this was the most convenient for me prevent... Common mistake when changing addresses to forget to update your shipping address order. To carriers and that the delivery the same day if possible to the wrong?..., Entrepreneur, and other publications discussing parcel auditing, shipping,,. Address section be out of your shipment arrives a case of their home being mistaken yours! Say that a package to a real person to no avail first before you call customer Service they! Changing addresses to forget to update your shipping address fees and costly per minute rates done immediately because longer... Better experience claim form and start your claim s URL looks suspicious and unofficial frustrating, but it is unique... To prevent this from happening ever again FedEx delivered your package to our neighbor searching for updates on couriers., as well as US information the customer Service Center you could try including delivery instructions with your....

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